K-mac enterprises inc plans
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Your Plan Confirmation will be provided to you at or about the time of purchase or sent to you automatically thereafter.
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The Service Plan begins upon Apple's acceptance of Enterprise's registration of the Service Plan, and the Service Plan ends on the date specified in your Plan Confirmation (“Plan Term”). The Service Plan also provides enhanced IT support services to Enterprise, on a 24 hours a day, 7 days a week basis (“24/7 Basis”).
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In addition to the Included Devices, Apple will also provide hardware service and technical support services for Apple-branded mice, Apple battery chargers, and other Apple-branded accessories purchased from Apple and used with the Included Devices (which together with the Included Devices are collectively referred to as the “Included Equipment”).Īs more fully described below, this Service Plan includes three distinct benefits to Apple's enterprise customers: (a) high-end express service provided on a next-business-day basis for repair or replacement services due under the existing warranty provisions of the original purchase agreement(s) applicable to the Included Equipment (b) high-end repair or replacement service provided on a next-business-day basis for defects in materials and workmanship on Included Equipment after expiration of the warranty provision of the original hardware purchase agreement for an additional period determined by the warranty purchased and (c) Enterprise-requested replacement of Apple iPhone, iPad or iPod touch devices or Mac or Apple-branded display replacement components ("Service Components") owned by Apple but made available to the Enterprise at its option. Your Plan Confirmation is incorporated by reference into these Terms and Conditions.
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This Service Plan is intended to ensure that the Included Devices obtained by you through the Underlying Purchase continue to perform at the high level of quality for which Apple has become respected. This Service Plan is a non-insurance, supplemental warranty providing hardware service and technical support services for the Apple-branded products and the bundled accessories contained in the original packaging (“Included Devices”) listed in your Service Plan documentation (“Plan Confirmation”). The rights described in these terms and conditions in respect of returns, refunds and warranties are in addition to your statutory rights. WITH RESPECT TO SERVICES THAT ARE GOVERNED BY THESE TERMS AND CONDITIONS, BY CONTACTING APPLE TO OBTAIN SERVICES UNDER THE SERVICE PLAN OR BY REGISTERING THE SERVICE PLAN, ENTERPRISE AGREES TO THESE TERMS AND CONDITIONS. PLEASE NOTE THAT SERVICES PROVIDED UNDER THE LIMITED WARRANTY IN YOUR EQUIPMENT PURCHASE AGREEMENT OR UNDER APPLICABLE LAW, AS THE CASE MAY BE, ARE GOVERNED UNDER THE TERMS OF THE RESPECTIVE PURCHASE AGREEMENT AND/OR APPLICABLE WARRANTY LAW. BY CONTACTING APPLE FOR SUPPORT SERVICES OFFERED UNDER THIS SERVICE PLAN, YOU (HEREINAFTER, "ENTERPRISE" OR “YOU”) AGREE THAT THE FOLLOWING TERMS AND CONDITIONS (“TERMS AND CONDITIONS”) GOVERN THE DELIVERY OF SERVICES UNDER THE SERVICE PLAN. AS A COMMERCIAL ENTERPRISE PURCHASER OF APPLE PRODUCTS PURSUANT TO AN APPLICABLE PURCHASE AGREEMENT (“UNDERLYING PURCHASE”), YOU ARE ELIGIBLE TO PURCHASE THE SUPPLEMENTAL WARRANTY SERVICE PLAN DESCRIBED HEREIN (“SERVICE PLAN”).